the world’s most comprehensive AI solution for CX

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Why did we launch Sirius AI™?
For many brands, achieving true personalization—a totally unique experience per person—remains a challenge,” says Hande Cilingir, CEO and Co-Founder at Insider. “This is largely caused by unmanageable workloads and the amount of manual effort required to execute customer journeys. That’s why we developed Sirius AI™ – our comprehensive AI solution for CX, to alleviate marketers of these challenges at every level of customer journey creation.”

Our patent-pending Generative AI solution for CX is designed to make marketing teams more productive and efficient while helping them reach new levels of growth with high-performing customer experiences.

The technology behind Sirius AI™

Sirius]For many brands, achieving true personalization—a totally unique experience per person—remains a challenge,” says Hande Cilingir, CEO and Co-Founder at Insider. “This is largely caused by unmanageable workloads and the amount of manual effort number data required to execute customer journeys. That’s why we developed Sirius AI™ – our comprehensive AI solution for CX, to alleviate marketers of these challenges at every level of customer journey creation.”

Sirius AI™ offers rapid use-case roll-offs, allowing businesses to implement niche use cases like replenishment, price alerts, loyalty promotions, and more—quickly and at scale. This agility means faster time to value and a quicker return on investment.  seamless user experiences. It leverages OpenAI’s capabilities for analyzing use-case inputs, while our in-house AI and ML algorithms can generate user journeys and provide relevant segments in seconds.

Additionally, our AI systems are powered by Insider’s unified customer data platform (CDP), ensuring accuracy in predictions and recommendations while providing an in-depth understanding of your customers. This results in journey recommendations that are unique to every customer. Your customers’ channel preferences serve as a default input to every request, ensuring that the best messages and conversations reach the right customers at the right time on the right channel.

By leveraging external expertise and proprietary technology, Sirius AI™ crafts highly effective customer interactions, providing businesses with end-to-end customer journeys that are not only efficient but also seamlessly integrated, breaking down silos and enhancing the overall effectiveness of their CX strategies.

Zero-lag enterprise AI solution for CX with the fastest time-to-value

Sirius AI™ addresses the need for speed for enterprise-level marketing by ensuring the fastest time to launch cross-channel journeys from day one. No integration is needed to get started with Insider’s Generative AI capabilities; it starts learning from your interactions and prompts from day one.

Sirius AI™ offers rapid use-case roll-offs, allowing businesses to implement niche use cases like replenishment, price alerts, loyalty promotions, and more—quickly and at scale. This agility means faster time to value and a quicker return on investment.